Order care
Shipping & Delivery
Caviar is perishable. A successful delivery begins with an accurate address and someone ready to receive the order promptly.
Before you order
Review the complete delivery address before placing your order, including any apartment, suite, gate or access details. Please make sure the recipient can receive the package promptly when it arrives.
Methods, pricing and timing
Available delivery methods, pricing and estimated timing are shown at checkout for the destination entered. If timing is critical, contact the House before ordering so we can review what is available before you place the order.
Questions about delivery
For help with an address, delivery timing or an existing order, contact the House. For damaged, incorrect or unexpected deliveries, follow our Returns & Perishable Goods policy.